Legal Access And Wallet Record Rules
Our Legal position starts with your location and account details. Access to the lobby and account services is offered where local law permits, and eligibility depends on local law; you are responsible for checking the rules that apply to you in Indonesia. We ask for accurate
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registration details and clear phone verification before account access, because those details connect your identity with account activity and payment records. Deposits or withdrawals through DANA, OVO, GoPay, QRIS, bank transfer or virtual account may create transaction entries that we use to reconcile your balance and
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investigate a status question. We do not describe any payment rail as changing the legal position of your account. If a rule, account detail or wallet record needs correction, contact our support route with the relevant receipt or reference so we can assess the request against
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the applicable terms.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.